Vinted Members Share Frustration About Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with similar services.
It has advised users to check their listings and update the measurements by hand when needed, which has left users frustrated.
Sizing System Changes
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
